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Product
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Browser
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Component
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The area where the problem occurs.
To pick the right component, you could use the same one as
similar bugs you found in your search, or read the full list of
component
descriptions if you need more help.
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Select a component to see its description here.
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Hardware Platform
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Operating System
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Build Identifier
(User Agent)
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This is the line beginning "Mozilla/5.0" in
Help | About Mozilla.
It identifies exactly the version of Mozilla you were using.
If you are using the problem copy of Mozilla, this will be
filled in correctly for you already.
If Mozilla won't start, just enter the URL of the directory you
downloaded it from.
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URL
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URL that demonstrates the problem you are seeing (optional.)
IMPORTANT: If you are filing a bug about a broken web page,
you need to read the
Mozilla
Web Developer FAQ, which explains how we handle old or
badly-coded web pages.
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Summary
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A sentence which summarises the problem.
Please be descriptive and use lots of keywords.
Bad example: mail crashed
Good example:
crash if I close the mail window while checking for new POP mail
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Details
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Expand on the Summary. Please be
as specific as possible about what is wrong.
Bad example: This page looks wrong in
Mozilla. Other browsers display it correctly. You suck!
Good example: In the
page at http://www.foo.com/, text in the first column should be
fully justified -- text should be aligned with both the left and
right margins. In Mozilla, the text is only left-justified.
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Reproducibility
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How often can you reproduce the problem?
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Steps to Reproduce
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Describe how to reproduce the problem, step by
step. Include any special setup steps.
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Actual Results
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What happened after you performed the steps above?
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Expected Results
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What should Mozilla have done instead?
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Additional Information
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Add any additional information you feel may be
relevant to this bug, such as the theme you were using
(does the bug still occur
with the default theme?), a Talkback crash ID, or special
information about your computer's configuration. Any information
longer than a few lines, such as a stack trace or HTML
testcase, should be added
using the "Create a new Attachment" link on the bug, after it is filed.
If you are reporting a crash, note the module in
which Mozilla crashed (e.g., Application Violation in
gkhtml.dll). On Macintosh, if you
have MacsBug, attach the results of the how and
sc commands.
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Security
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Check this box if this is a security problem that needs to be kept
confidential
(see the mozilla.org security policy
for more details).
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Severity
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How serious the problem is. Also, if your bug is a request for a new
feature or enhancement, say so here.
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Last change: Monday, December 8, 2003 3:09 pm
